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STANDARD DELIVERY

  • For USA costumers: we offer FREE SHIPPING via USPS PRIORITY MAIL on all orders! Every day, we deliver to customers across the US, ensuring that we provide the very highest levels of responsiveness to you at all times. You will be able to track this shipment via TRACK MY ORDER
  • For International (outside the USA) costumers: we charge ONLY 4$ per order for delivery. You will be able to track this shipment via TRACK MY ORDER
 
FOR MORE INFORMATION PLEASE REFER TO OUR SHIPPING PAGE

 

WE ARE VERY TRANSPARENT WITH OUR CUSTOMERS ABOUT DELIVERY TIME         

WE ALWAYS DELIVERY

The time frame for order delivery is divided into two parts:

Processing time: Order verification, tailoring, quality check, and packaging. All orders are dispatched within 24 hours after the order is placed.

Shipping time: This refers to the time it takes for items to be shipped from post office to the destination.

Most orders will ship out within 1 business days of ordering. You should add the shipping time to the processing days. We DO NOT ship Saturdays, Sundays or holidays. Once we're finished preparing your order, you will receive an e-mail informing you that the order has shipped which will include tracking information.

Note: Sometimes orders placed during weekends, special promotions (Black Friday/Cyber Monday) and holidays may take additional processing time due to increased order volume. 

DELIVERY TIME FOR STANDARD DELIVERY PER REGION:

 Region Delivery Time
USA   1 to 2 weeks
CANADA  1 to 2 weeks
SOUTH AMERICA  2 to 3 weeks
AUSTRALIA  1 to 3 weeks
Europe/United Kingdom  1 to 3 weeks
Europe/Continental  1 to 4 weeks
Europe/RUSSIA  1 to 4 weeks
AFRICA  2 to 5 weeks
JAPAN  1 to 3 weeks
ASIA  2 to 3 weeks

   

IN ANY CASE, DON'T WORRY YOU WILL ALWAYS RECEIVE YOUR ITEM, IF NOT WE REFUND YOU. NO QUESTION! WE DO RESPECT OUR CUSTOMERS!

                                                                  

FOR MORE INFORMATION REFER TO OUR SHIPPING PAGE


 Yes, you can track your order via the link: TRACK MY ORDER  


RETURN/EXCHANGE

You have 30 days from delivery to decide if an item is right for you. We’ll gladly accept unworn, unwashed, or any defective merchandise purchased on myswaggs.com for return. Please note that the following items cannot be returned: bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories. Please return us the item with all receipts and its original packaging at the address below. if you have any question, please contact customer service at: info@myswaggs.com for information or other queries.

For EXCHANGE:

Please Contact us and indicate the order number and the size you would like. The new item will be shipped in 24 hours

For REFUND:

Please Contact us and indicate the order number and the reason for the refund. Refund will be processed within 3 business days upon receipt of your package. The refund will be issued to your Wallet or the same payment account you used for the original purchase per your request. Returning shipping charges are non-refundable - Except if the the item is damaged

ADDRESS FOR RETURNS:

4283 Express Lane, Suite 2697-537, Sarasota FL 34249, United States


  • You will have to pay shipping one way. We will pay for shipping on any exchanges. Once the item received in our warehouse we process the exchange or refund. If you need to review your return or have any specific questions please send us an email at: info@myswaggs.com 
  • if you don't want to pay the shipping cost, please get contact us with, we always work it out!

Oops! Accidentally ordered the wrong size/print/item? Or maybe a little bit of buyer’s remorse? email us at info@myswaggs.com right away while your order is still in the “Awaiting Fulfillment” or “Pending” stages. We’ll do what we can to help you!


 NO, we keep our online store in sync with our warehouse. if an item is out of stock you can not order it. However if you want to purchase this item. Please send us a quick email: via the form contact page we will do whatever we can to source it 


If you have any question with your order please get in touch with us: info@myswaggs.com or use the form contact page