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RETURN/EXCHANGE

You have 30 days from delivery to decide if an item is right for you. We’ll gladly accept unworn, unwashed, or any defective merchandise purchased on myswaggs.com for return.
Please note that the following items cannot be returned: bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories. Please contact customer service at info@myswaggs.com for information or other queries.
Please Contact us and indicate the order number, the item pictures and the reason for the refund.
Refund will be processed within 3 business days upon receipt of your package. The refund will be issued to your Wallet or the same payment account you used for the original purchase per your request.
Returning shipping charges are non-refundable (we do not accept packages returned using C.O.D. delivery).
 

    Please reach to customer service prior to sending the item to explain the reasons: info@myswaggs.com.

    ADDRESS FOR RETURNS:

    Please return us the item with all receipts and its original packaging at this address:

    1 Kennedy Ln, Wood-Ridge, New Jersey, 07075 United States.

     

    SHIPPING COST FOR RETURNS:

    • You will have to pay shipping one way. We will pay for shipping on any exchanges. Once the item received in our warehouse we process the exchange or refund. If you need to review your return or have any specific questions please send us an email at: info@myswaggs.com 
    • if you don't want to pay the shipping cost, please get contact us: Click here or send us email: info@myswaggs.com, we always work it out!